Society

Innovation is the cornerstone of Indra’s business, the pillar of its sustainability as a company and the key to differentiating its range of services and solutions. It is the common thread in the company’s corporate social responsibility, because it is the value that best describes its philosophy, culture and track record, and because it contributes to creating wealth and sustainable development on three levels: economic, social and environmental.

As a global company, our main commitment to society is to promote knowledge and innovation by developing differential and valuable solutions and services. We think technology is efficient and useful for society if people do not find it difficult to use. We contribute by fostering research and development in projects with a dual purpose: to make technology accessible to all and to use it to reduce the socalled digital gap.

This gap is different in scope and significance in the various markets where Indra operates. The aim is to help close it, using our solutions and services to promote accessibility and extend the use and enjoyment of quality content to improve education and quality of life.

Indra and accessible technologies

We highlight the special contribution by Indra’s accessible technologies division (http://www.indra-tecnologiasaccesibles.com), which encompasses the projects undertaken in cooperation with Fundación Adecco and various Spanish universities to develop innovative solutions and services in the areas of accessibility and inclusion via the Accessible Technologies Professorships.

With this initiative, we hope to become an international standard-bearer, both through the design and launch of the most accessible technologies and because of the model chosen for university-business cooperation. In 2009, these Professorships conducted projects of undeniable technological value and social usefulness. Highlights, included:

VirtualKeyboard, a keyboard for people with limited mobility

This system enables people to write texts using any device able to control a cursor on a screen (mouse, joystick, touchpad). It is designed for people with limited mobility or difficulties in using conventional keyboards and works as an on-screen application. It features five dictionaries and is able to adapt to the writing style of each user, optimising word prediction in various contexts. It is available free online.

HeadMouse, the virtual mouse

This virtual mouse, which integrates seamlessly with VirtualKeyboard, is designed to allow people with limited mobility to access information technologies. It enables people to control the computer cursor through head movements (for “dragging”) and face movements (for “clicking”). The HeadMouse, which is also freely available online for download and which can be used in any computer equipped with a webcam, was unveiled last year in Chile. Based on artificial vision logarithms developed for the mobile robotics area, it enables users to use the virtual mouse intuitively and naturally.

TOyRA (Occupational Therapy and Augmented Reality), a double award winner

The TOyRA (occupational therapy and augmented reality) project (undertaken by Indra, the Rafael del Pino Foundation and the Research and Integration Foundation of Toledo Hospital for Paraplegics) last year received two awards: Business magazine Actualidad Económica’s award for one of the Best Ideas of the Year, in the healthcare category, and the Computing 2009 award in the R&D&i category.

TOyRA is designed to help improve quality of life and social integration of persons with spinal injuries by developing a virtual rehabilitation system to enable various patients to be managed by a small number of physiotherapists and to be individually monitored. This initiative is part of Indra’s corporate social responsibility area.

Professorship in Accessible Technologies in Extremadura

In February 2010, the University of Extremadura, Indra and the Adecco Foundation together set up a professorship for research into accessible technologies. This is the fourth project of its kind undertaken by Indra as part of its corporate social responsibility initiatives alongside the Adecco Foundation at various Spanish universities, to develop innovative solutions and services to promote access to technology and the integration of people with disabilities. The first R&D&i project undertaken by the professorship will enable excluded persons to work on designing web applications which, in turn, will be accessible.

Furthermore, the University of Lleida, Indra and the Adecco Foundation reiterated their commitment to social responsibility by renewing their cooperation agreement signed in 2008. Accordingly, the research, development, technology transfer and dissemination activities will continue in the sphere of Information and Communication Technologies (ICT). Among the main projects are to update the HeadMouse system and optimise VirtualKeyboard, the combination of which enables disabled persons to access employment using new technologies.

Completion of GANAS project

In 2009 Castilla-La Mancha University (UCLM) completed the GANAS project (animation generator for sign language), which provides a virtual interpreter able to convert a written text into sign language for the hearing-impaired. The project, which got underway two years ago, forms part of Accessible Technology Professorships run by Indra in collaboration with the Adecco foundation and various Spanish universities.

The objective of the GANAS project is to provide a “translator” of written language into sign language for the hearing-impaired.

The solution has been designed to help the deaf community to understand information in public places such as airports or schools and to offer interpreting services for the cinema, television and web pages.

The aim of the GANAS project is to help the hearing-impaired (for whom sign language is a natural form of communication and who often have difficulties understanding written language) to understand information. Using a 3D figure, the solution allows a written text to be converted into Spanish sign language through a computer.

Support for rural employment

For Indra, to innovate is to change the way the company works in order to make the environment more sustainable and diverse. It is in this context that we launched the Rural Employment Generation Plan two years ago in Spain’s Somontano region, and we are now extending it to Catalonia and Extremadura. By launching data digitalisation and filing services in depressed districts, we help sustain families who normally live from farming, and thereby avoid the rural exodus.

Project for the work insertion of disabled people

Indra has worked with Valencia’s Institute for Disabled Persons and Social Action (Instituto Valenciano de Atención a Personas Discapacitadas y Acción Social - IVADIS) in a training programme for the work insertion of disabled people. The aim of this project (involving almost 300 training hours), was to train disabled women aged 35 and over in spoken and telephone communication techniques (handling telephone devices and looking after visitors), in the general operation of computers and their functions and in various office applications. The participants were able to complete various non-employment practical placements at a number of participating companies. This agreement earned Indra an award from the Valencia Welfare Department.

Support for the altruistic work of Casa Esperanza, in Panama

As part of its social responsibility activities, in 2009 Indra reiterated its commitment to children and adolescents at Casa Esperanza, in Panama. It is the leading Non-Governmental Organisation focusing on combating child labour by implementing healthcare, education and skill-building initiatives for children living in poverty. Founded in 1992, Casa Esperanza provides development opportunities to more than 4,000 children and has a team of around 300 people including teachers, permanent staff and volunteers.

Raising funds for the Philippines

In the aftermath of Typhoon Ketsana which last September caused the worst flooding for 42 years in Philippines, Indra launched an international fundraising campaign to help those affected, raising almost €38,000. Of this amount, €20,000 was contributed by the professionals at Indra in all the countries where we operate and the rest was a corporate donation. Around 30% of our team working in Philippines (which comprises more than 200 professionals) were affected one way or another by the floods.

Portal for Portuguese bank BIPP

As part of its corporate social responsibility policy, Indra worked with Banco de Informação de Pais para Pais (BIPP) in Portugal to maintain its portal, with a view to improving the website and adapting it to the needs of all users. BIPP’s online portal, which was developed entirely by Indra, aims to meet the needs of excluded citizens and their families, and thereby to facilitate their integration.

Main associations and foundations to which Indra belongs

Entities linked to quality, ethics and corporate responsibility	Social welfare entities Indra collaborates with	Main sector associations
AENOR	Fundación Deporte de Alcobendas. Fundación Adecco	AETIC
Asociación Española de la Calidad	Fundación Integra Fundación ONCE	AEC
Club Gestión de Calidad	Fundación Realiza	TEDAE
Forética	SECOT	ATECMA

Indra and lobby groups

In a number of markets, lobbies are recognised and regulated and constitute a legitimate sphere of action alongside legislative and administrative powers. They are characterised by transparency and public knowledge of their activities. Companies, as well as associations or organisations with commercial interests of one kind or another, such as non-profit organisations, hire professionals to lobby government or parliament, reporting to them
on specific technical aspects that involve legislation in one direction or another, according to the entities they represent. Lobbying is entirely legal in these markets, and is always in the public domain (it is known who each professional lobbyist works for and how much they earn). It is carefully regulated as a part of legitimate activity which companies and other organisations are entitled to conduct in defence of their interests and as agents on the political
stage.

Therefore, Indra states that it carries out no actions aimed a changing government policy. Indra’s relationships with public administrations
are exclusively commerical or administration based and are at all times strictly legal.

Specifically, Indra’s US subsidiaries have mercantile relations with law firms as this is the procedure followed in this country to obtain information and manage contracts, subsidies and aid. Contributions are made in compliance with legislation in force, via the public statement of said activities. Information
is available at: http://soprweb.senate.gov/index.cfm?event=selectfields

Social Responsibility

Agrega, fostering the use of ICT in education

For the last year, the Educational Digital Object Platform (Agrega) has been rolled out in all 17 of Spain’s autonomous regions to support the education community, which comprises more than seven million students. This is a federation of educational digital repositories for all regions, accessible via a group of instruments and services made available to users. The content is organised by curricular criteria, so that it can be used in non-university regulated education.

Agrega is a common-interest initiative promoted by red.es, the Ministry for Education, Social Affairs and Sports and the regional governments to support the integration of technologies in the education system. It allows the pooling and use of digital educational content among teachers and students in all Spanish regions.

It includes a powerful, fast and easy tracking tool for specific content that can be used immediately in the classroom, without complicated installation processes. The platform, which has received more than two million visits in the last year, is capable of handling any kind of object usable in web environments, of various kinds and digital formats, whether simple (text,images, audio, video, etc.) or composite (any combination of the above).

Its innovative features and contribution to development in the educational community earned Agrega a Silver IMS Learning Award in 2009.

Responsible

Social Reponsibility Company Award

In December, Indra received one of the awards conferred by the Adecco Foundation to the most responsible companies, institutions and employees, to mark the Foundation’s tenth anniversary. The Adecco Foundation highlighted the “commitment and responsible conduct [of the winning companies] which has enabled the persons facing most difficulties to have access to employment and to introduce socially fair and responsible models of conduct.”

Indra works with the Adecco Foundation to foster the workplace integration of disabled people. Furthermore, within the framework of its corporate social responsibility policy, it works with the Adecco Foundation in the Accessible Technology Professorships, to design solutions that facilitate access to technology for the disabled.

Community Welfare

Projects to suport inovation and implement the Information Society

Project	Activities involved	Project partner	Beneficiaries
Promoting cooperation between the scientific and productive communities to respond to Andalusian society’s innovation and development needs	Defining, promoting and financing viable R&D projects from two standpoints: economic and social	Corporación Tecnológica de Andalucía	Society Local Communities
Strengthening and fostering growth and enhancing competitiveness in the information and telecommunication industry in Galicia	Financing projects in this sphere	Fundación Centro Tecnolóxico deTelecomunicacións de Galicia	Society
Helping to develop the country by fostering technological innovation in business and society at large	Publishing books and research and involvement in working committees	Fundación COTEC	Society
Developing entrepreneurial culture at universities, stimulating their role as a driver of regional society	Participating in drafting the CYD report, and in seminars, conferences and surveys	Fundación Conocimiento y Desarrollo (CYD	Society
Promoting research and development in financial studies and their dissemination	Financing activities performed by the Foundation in the sphere of research in finance and equity markets	Fundación de Estudios Financieros	Society
Promoting culture, tourism and heritage.	Financing the highly technological and innovative cultural platform with services and content based on web 3.0	Fundación Puerta 34	Society
Promoting, analysing, developing and disseminating the Technology and Information Society, as well as Advanced Telecommunications	Financing activities performed by the Foundation	Fundación OVSI	Society
Identifying, developing, promoting and disseminating technologies, processes, products and consumer habits that boost energy efficiency and sustainability in industry, construction, transport and society in general.	Financing activities performed by the Foundation	Fundación Energylab	Society
Conducting a comprehensive study of the interests of Spain and Spaniards in the international society, to be placed at the service of the community	Organising congresses, presentations, seminars, conferences and bilateral forums. Publishing Barometer, bulletins and working documents	Real Instituto Elcano	Society
Supporting companies to help them innovate and grow in a world that is increasingly dependent on the major challenges of sustainable development.	Financing activities performed by the Foundation	Fundación Entorno	Society
Supporting innovation and entrepreneurial spirit	Sponsorship of Graduate Programme	Fundación Junior Achievement y la Fundación Universidad-Empresa	Young people
Helping to improve training for young people, acting as a forum for reflection and foster social projects	Financing activities performed by the Foundation	Fundación Junior Achievement and the Fundación Universidad-Empresa	Young people
Promoting knowledge in the sphere of technology	Financing summer courses	Fundación Príncipe de Girona	Society
Promoting use and development of information technologies in healthcare.	Financing the professorship for training, research, technology transfer and fostering the use of information technologies in healthcare.	Universidad Politécnica de Madrid Universidad Politécnica de Valencia	University / Society
Generating an interdisciplinary area for matters linked to safety and business, via research, training, dissemination forums and creation of a broad documentary database	Financing activities performed by the Foundation	Fundación Empresa, Seguridad Y Sociedad	Society

Projects to support technological development for underprivileged groups

Project	Activities involved	Project Partner	Beneficiaries
Sponsoring Accessible Technology Professorships to develop innovative solutions and services in the sphere of accessibility and inclusion	Generating innovation together with the university in accessibility and inclusion, by developing research lines and implementing specific projects	Fundación Adecco, Universidad de Lérida, Universidad de Castilla-La Mancha, Universidad Politécnica de Madrid	Disabled people, University and Society
Developing innovative solutions and services in accessibility and inclusion	TOyRA project	Hospital Parapléjicos de Toledo y Fund. Rafael del Pino	Disabled people and Society
Supporting employment insertion of disabled people	Donation	Instituto Valenciano de Apoyo a los Discapacidatos (IVADIS)	Disabled people
Supporting employment insertion of disabled people	Donation	Fundación Rey Ardid	Disabled people
Supporting technological development with NGO	Sponsorship of the accessibility observatory	Fundación Konecta	Disabled people
Donating computers	Donation of computer equipment		Underprivileged groups

Support projects for underprivileged groups

Project	Activities involved	Project Partner	Beneficiaries
Sponsoring Insurance Solidarity Awards (Premios solidarios del Seguro)	Sponsorship of the training and support programme for young people with especially high intellectual ability.	Universidad Politécnica de Madrid	Gifted children
Sponsoring Proyecto Ilusion	Sponsorship of construction of a centre for disabled people	Apsuria	Disabled people
Helping underprivileged groups-employees	Donation to rebuild houses destroyed by Typhoon Ketsana	Indra Filipinas	Employees of Indra Filipinas
Underprivileged groups	Donation	Red Cross, Fundación Asistencial para Las Fuerzas Armadas y La Guardia Civil, Fundación Síndrome de Down, Desarrollo y Asistencia	Underprivileged groups
+164 computers			Total donations €1,319,065